Find answers to common questions about our products and services
Shipping & Delivery
Standard delivery takes 5-7 business days across India. Orders are processed within 24 hours of confirmation.
Yes! We offer free shipping on all orders above Rs.499. For orders below this amount, a flat shipping charge of Rs.50 applies.
We deliver to all major cities and towns across India. You can enter your PIN code at checkout to check serviceability.
Yes! Once your order is shipped, you'll receive a tracking number via email/SMS. You can also track your order on our website using your order number.
Payment
We accept all major credit/debit cards, net banking, UPI, and Cash on Delivery (COD). All online payments are processed securely through Razorpay.
Yes! We offer Cash on Delivery (COD) for most locations. You can pay cash directly when your order is delivered.
Absolutely! We use industry-standard SSL encryption and secure payment gateways (Razorpay) to process all transactions. Your payment details are never stored on our servers.
Returns & Refunds
We offer a 7-day easy return policy. Products must be in their original condition with all tags attached. Contact our support team to initiate a return.
Contact our support team via email or phone with your order number. We'll guide you through the return process and arrange a pickup if needed.
Refunds are processed within 5-7 business days after we receive and inspect the returned product. The amount will be credited to your original payment method.
Yes, we offer exchanges for different sizes or colors. Contact our support team to check availability and arrange the exchange.
Orders & Account
Click on the "Register" link in the header or visit our registration page. Fill in your details and you'll be ready to shop in minutes.
Yes! We offer guest checkout. You can place an order without registering, but creating an account lets you track orders and save your addresses.
Contact our support team immediately if you need to cancel. Orders can be cancelled before they are shipped. Go to your account or use the tracking page to request cancellation.
Still have questions?
Our support team is here to help you with any queries.